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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


June 6, 2023

1  out of  5 rating by Q K
"When you need help, they will not be there for you. 10 year customer, never filed a claim and they absolutely couldn't have cared less."

Miriam Salloum

January 30, 2022

5  out of  5 rating by Miriam Salloum
"I have been a client of State Farm for over 20 years. Recently I was in a car accident in which my car was a total loss. Wayne Smith's office was extremely responsive, and I had a rental car arranged almost immediately and soon after compensation for my vehicle so I could purchase another car. The process was very efficient, and allowed me to continue my work and family obligations with very little issue. I am extremely grateful for that experience!"

Jeff Blincoe

January 20, 2022

5  out of  5 rating by Jeff Blincoe
"Was a happy client for 5 years when I lived in Asheville NC. Wayne is a hands on, very professional, very caring insurance agent"

Edward Solesby

January 14, 2022

2  out of  5 rating by Edward Solesby
"Had to drop them after a very long run with them they keep going up on price and I never used them so I went to a different one with the same coverage at a better price"

Wayne Shipman

January 12, 2022

5  out of  5 rating by Wayne Shipman
"ive been with these people for years and they are awesome. they know what they are doing and do it well."

Susan Welborn

December 8, 2021

5  out of  5 rating by Susan Welborn
"It went well. Thanks , Wayne"

Lynn McElroy

December 6, 2021

5  out of  5 rating by Lynn McElroy
"I've been dealing with the folks at Wayne Smith's State Farm office for several years now and they are absolutely the best folks to work with! Gabe Ramsey helped get my car insurance switched this morning and he was a pleasure to deal with! (P.S. I also have my home coverage with them.)"

crystal shaw

March 3, 2021

5  out of  5 rating by crystal shaw
"Graham is amazing"


February 15, 2021

5  out of  5 rating by SweetT
"He is a caring Agent."

Heather Suttles

January 27, 2021

5  out of  5 rating by Heather Suttles
"They are honest even when it may cost them in the long run. I wish I didn't have to change insurance companies soon.."

Steve Albert

September 20, 2020

4  out of  5 rating by Steve Albert
"So far so good"

John Lane

August 14, 2020

5  out of  5 rating by John Lane
"Very polite, helpful and professional"

Aubrey Eisenman

April 17, 2020

5  out of  5 rating by Aubrey Eisenman
"Kim was very helpful, timely and patient. She found us an incredible deal!"


January 14, 2020

5  out of  5 rating by Artemisia
"Super helpful, super prompt, and saved me a ton of money! Very happy to have state farm as my insurance!"


December 18, 2019

5  out of  5 rating by Amanda
"I have worked with Graham at this location on several different occasions and for various different reasons. He is very knowledgeable and professional- timely as well! Definitely recommend him for your insurance needs! Thanks Graham."

Jennifer Halstead

November 24, 2019

5  out of  5 rating by Jennifer Halstead
"Great customer service they will do everything to answer all your questions, just some really good people work here"

Franklin Payne

June 19, 2019

4  out of  5 rating by Franklin Payne
"Great rates on auro and home insurance"


May 14, 2019

4  out of  5 rating by bobusar
"Good people work here."

Sandra Bowyer

December 1, 2018

4  out of  5 rating by Sandra Bowyer
"Neighborhood insurance company"

Michael Morrison

October 10, 2018

4  out of  5 rating by Michael Morrison
"Friendly staff"

ECJ East Coast Jake

March 14, 2018

5  out of  5 rating by ECJ East Coast Jake
"I've been with Wayne for many years. His staff is professional and courteous to any questions I have had. Esp when someone rear ended and totaled my new car."

Kim Elliott

January 26, 2018

5  out of  5 rating by Kim Elliott
"I have worked at Wayne Smith State Farm for over 10 years. I have never worked for someone that cares for his clients like Wayne does. He always goes the extra mile to make sure his clients understand their coverage and what they should expect in the event of a claim. I feel very blessed to work in an office where we can help our clients by offering them the coverage they need and help them manage what life sometimes sends our way."

Alan Smith

December 12, 2017

5  out of  5 rating by Alan Smith
"I have been with Wayne Smith State Farm for years. You will find no one better. They have always been responsive, and always there when I need them. You will find them very easy to deal with and very proactive to your changing needs."

Ashley T

September 22, 2014

5  out of  5 rating by Ashley T
"Im new to the area and recently switched my coverage from State Farm in another state to NC. Following that I was involved in an accident and I was blown away with the concern and help I received from both Mr. Wayne Smith and his staff. I would highly recommend this office to anyone looking for both amazing and affordable coverage. My insurance coverage also increased in benefits and decreased in price. Couldnt be happier!"