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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sam Jervis

August 5, 2024

1  out of  5
rating by Sam Jervis
"I had insurance through this agency for 14 years and yet wayne treated me very disrespectfully. He treats you like a child and talks down to you. Don't go to this agent."
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wayne schwiegerath

March 14, 2024

5  out of  5
rating by wayne schwiegerath
"Great service and very friendly staff."
We responded:
"thanks Wayne, appreciate the 5-star review."
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Leslie Blaylock

January 25, 2024

5  out of  5
rating by Leslie Blaylock
"Very helpful and committed to excellent customer service."
We responded:
"Leslie, thanks for the wonderful review."
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Naomi Friedman

January 2, 2024

5  out of  5
rating by Naomi Friedman
"Wayne Smith and his staff are always helpful and lovely to deal with. They are extremely supportive during emergencies or the little disasters that can happen to your home."
We responded:
"thank you Naomi, for the very nice review."
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Linda Cahill

November 15, 2023

5  out of  5
rating by Linda Cahill
"Wayne was fantastic. Sat down and reviewed all our coverages. He made us feel confident on our decisions. Great company to deal with."
We responded:
"Linda, thanks for the google review, and glad we could get together to update your insurance needs."
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Miriam Salloum

January 30, 2022

5  out of  5
rating by Miriam Salloum
"I have been a client of State Farm for over 20 years. Recently I was in a car accident in which my car was a total loss. Wayne Smith's office was extremely responsive, and I had a rental car arranged almost immediately and soon after compensation for my vehicle so I could purchase another car. The process was very efficient, and allowed me to continue my work and family obligations with very little issue. I am extremely grateful for that experience!"
We responded:
"Miriam, thanks for the wonderful review. Glad we were able to help."
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Jeff Blincoe

January 20, 2022

5  out of  5
rating by Jeff Blincoe
"Was a happy client for 5 years when I lived in Asheville NC. Wayne is a hands on, very professional, very caring insurance agent"
We responded:
"Jeff, thanks for the great review."
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Edward Solesby

January 14, 2022

2  out of  5
rating by Edward Solesby
"Had to drop them after a very long run with them they keep going up on price and I never used them so I went to a different one with the same coverage at a better price"
We responded:
"Ed, thanks for the long run. Sorry about the price increase. If we can ever help in the future, please give us a call."
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Wayne Shipman

January 12, 2022

5  out of  5
rating by Wayne Shipman
"ive been with these people for years and they are awesome. they know what they are doing and do it well."
We responded:
"Wayne, thanks for the nice review."
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Susan Welborn

December 8, 2021

5  out of  5
rating by Susan Welborn
"It went well. Thanks , Wayne"
We responded:
"thanks Susan. Hope you have a great day."
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Lynn McElroy

December 6, 2021

5  out of  5
rating by Lynn McElroy
"I've been dealing with the folks at Wayne Smith's State Farm office for several years now and they are absolutely the best folks to work with! Gabe Ramsey helped get my car insurance switched this morning and he was a pleasure to deal with! (P.S. I also have my home coverage with them.)"
We responded:
"Lynn, thanks for the great review. And I agree, Gabe has been a great addition to the team."
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crystal shaw

March 3, 2021

5  out of  5
rating by crystal shaw
"Graham is amazing"
We responded:
"Crystal, thanks for the 5 star review."
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Teresa Pennington

February 15, 2021

5  out of  5
rating by Teresa Pennington
"He is a caring Agent."
We responded:
"Thank you for the wonderful 5 Star review."
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Heather Suttles

January 27, 2021

5  out of  5
rating by Heather Suttles
"They are honest even when it may cost them in the long run. I wish I didn't have to change insurance companies soon.."
We responded:
"Heather, thanks for the nice review. If we can be of help in the future, please give us a call. Wayne"
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Reno

September 20, 2020

4  out of  5
rating by Reno
"So far so good"
We responded:
"Steve, thanks for the nice review."
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John Lane

August 14, 2020

5  out of  5
rating by John Lane
"Very polite, helpful and professional"
We responded:
"John, thanks for the nice review. Wayne"
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Aubrey Eisenman

April 17, 2020

5  out of  5
rating by Aubrey Eisenman
"Kim was very helpful, timely and patient. She found us an incredible deal!"
We responded:
"Aubrey, thanks for the 5 star review."
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Artemisia

January 14, 2020

5  out of  5
rating by Artemisia
"Super helpful, super prompt, and saved me a ton of money! Very happy to have state farm as my insurance!"
We responded:
"Thanks Katlaina, we are so happy that you choose our office also. Wayne"
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Amanda

December 18, 2019

5  out of  5
rating by Amanda
"I have worked with Graham at this location on several different occasions and for various different reasons. He is very knowledgeable and professional- timely as well! Definitely recommend him for your insurance needs! Thanks Graham."
We responded:
"Amanda, thanks for the awesome review and I agree, Graham is a great asset to my team."
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Jennifer Halstead

November 24, 2019

5  out of  5
rating by Jennifer Halstead
"Great customer service they will do everything to answer all your questions, just some really good people work here"
We responded:
"Jennifer, thanks for the review and very nice compliments."
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Franklin Payne

June 19, 2019

4  out of  5
rating by Franklin Payne
"Great rates on auro and home insurance"
We responded:
"thanks Franklin, if we can help with any of your other insurance needs, please let us know."
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bobusar

May 14, 2019

4  out of  5
rating by bobusar
"Good people work here."
We responded:
"thanks Bob for the nice review."
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Sandra Bowyer

December 1, 2018

4  out of  5
rating by Sandra Bowyer
"Neighborhood insurance company"
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Michael Morrison

October 10, 2018

4  out of  5
rating by Michael Morrison
"Friendly staff"
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ECJ East Coast Jake

March 14, 2018

5  out of  5
rating by ECJ East Coast Jake
"I've been with Wayne for many years. His staff is professional and courteous to any questions I have had. Esp when someone rear ended and totaled my new car."